62.750 Duties of Financial Institution Regarding Certificates of Deposit

62.750 Duties of Financial Institution Regarding Certificates of Deposit Any financial institution that receives money from its customers in exchange for certificate(s) of deposit has a duty to issue and/or change the certificate in a manner that complies with the wishes of the customer as long as a. the wishes of the customer are not contrary to any applicable law and b. the financial institution is liable to the customer (or a third-party beneficiary) for mishandling the transaction (including improperly advising the customer about how the certificate should be established or changed to comply with the wishes of the customer). Every financial institution that issues certificates of deposit should be knowledgeable about the applicable laws governing such certificates and should exercise ordinary care in handling its customers' business so that customers' wishes concerning such certificates can be fulfilled to the extent allowed by law. Tucker Federal Savings & Loan Ass'n v. Rawlins, 209 Ga. 649, 651 (2) (1993)