Support > Web Site
Form FAQ's
| Q: | How do I know the form I want to use is up-to-date? When do you update the forms? |
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This is the primary focus of our website. It is what sets us apart from the competition. Therefore, we are in regular contact with the courts ensuring all of the forms at our site remain up-to-date. Our forms are updated on our site as each individual court requires a form revision.
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| Q: | When I click on the link to the form, the form is not displayed? |
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This problem is most likely caused by the browser version you are using. For Internet Explorer, you should be using 8.0 or higher. To check the version you have, go to the "Help" button at the top of the browser and choose the "About" option. Also check to make sure that you have an Adobe Acrobat program on your computer. If you do not have Acrobat on your system, go to www.adobe.com to download an Acrobat program.
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| Q: | Can I make a single form purchase? |
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Yes, forms are available to purchase 1 at a time.
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| Q: | How do I get to the fillable version of the forms I want? |
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You must have a Premium Subscription to download fillable forms. If you have a Premium Subscription, open the form you want, click on the interactive, Fillable form format that you want. The form will now download to your computer, usually in a new window ready for you to enter data. |
| Q: | When I'm filling out the form and click on “enter” to take me to the next line, nothing happens. |
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The ways to navigate a fillable form are via your “Tab” key or clicking your mouse in the form field. This is a common restriction in form formatting, and it cannot be changed. Please note that you can move backwards to previous fill fields using Shift+Tab.
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| Q: | I have a case-profiling program. How do I unlock the forms? |
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When we format the forms for the Internet, they are locked to protect the text on the form from being altered. There is no way to unlock the forms for third party case-profiling programs. We do offer for our Premium Subscribers and users of MS Word, our Forms WorkFlow toolbar plug-in that is a proprietary case profiling program. To learn more about this product please go through our virtual Tour. To learn how to use all the features of AutoFill, please go through our Tutorial. Or you may visit the AutoFill Help page for a written description of how to use AutoFill. This can be printed and saved at your desk for future reference. |
| Q: | I don't know the name of the form, so how do I find the one I want? |
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If you have not done so already, we encourage you to go through our Tutorial. This will demonstrate for you the many alternative ways to find a form depending on what information you have available. Go to the home page, you will be taken to our Search screen. Type in whatever information you do know into the correct field and click Search. Our search engine is able to search by form number, words from the text of the form, or a variety of other ways. If you searched by the actual form name or number and it appears we are missing the form from the website, please click on "Request a Form." Provide as much information as you can about the form and we will do our best to find, process and post the form as quickly as possible. Note: It is prohibited by Federal Laws for us to give any type of legal advice, including the correct form for a given situation. |
| Q: | Can the font size be changed on the forms? |
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Our non-interactive forms may not be modified. Our interactive forms' font size may be modified in two ways. Forms WorkFlow toolbar has a font size adjustment. Additionally, you may unlock the form in MS Word, thus enable Word's font adjustment feature. |
| Q: | Can a form's fill field be made larger? |
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As a Premium Subscriber, you can download a form in MS Word. Forms WorkFlow's toolbar allows users to unlock the forms in Word, providing the full-functionality of Word's features which enable you to create, move and reshape the fill fields. If you are uncertain how to use all of Word's features to accomplish the modications you need to make, please refer to Word's Help file or go through our Tutorial. Note: Care must be exercised when a form is unlocked that it is not modified to the point that it would be rejected by the court. |
| Q: | Will your forms integrate with our Document Management System? |
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If you have a Premium Subscription and download the forms in a file format that is accepted by your DMS (most likely MS Word), then you will be able to save, manage and open forms downloaded from our website as you would any other file in your DMS.
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| Q: | Why don't I see the Fillable Forms buttons on the premium web-site when previewing a form? |
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One common cause of this behavior has been traced to a setting in Zone Alarm, a Firewall application, where its Ad Blocker feature is turned on. Resolution: Turn the Ad BLocker off and the buttons will appear |
